The website busparis.com is operated by the company D TRAVEL SAS, 231 rue Saint-Honoré, 75001 Paris, France.

Article 1 – Purpose and scope
This contract applies to non-urban public road transport of persons, for domestic transport, for any occasional collective service carried out by a carrier using one or more coaches. The conditions under which these services are performed, in particular the applicable prices, must ensure fair remuneration of the carrier allowing coverage of the real costs of the service provided under normal conditions of organization, safety, quality, compliance with regulations and in accordance with the provisions of Law No. 82-1153 of December 30, 1982.

Article 2 – Definitions
For the purposes of this contract, the following terms mean:
« contracting party » the party that enters into the transport contract with the carrier. The contracting party may be the beneficiary of the transport or the intermediary responsible for organizing the transport for the beneficiary ;
« carrier » the Company selected during the call for tenders and with which you will be contracted, duly registered in the register of road passenger transport companies ;
« passengers » the persons who take a seat on board the coach excluding the driver ;
« service » the occasional collective service, which involves making a coach available exclusively to a group or to several groups of at least ten people.

Article 3 – Information and documents to be provided to the carrier
Prior to making the coach(es) available to the constituted group, the contracting party provides the carrier in writing, or by any other method allowing retention, the indications defined below.
Dates, times and itineraries: the date, time and place of the start and end of the coach’s availability; the date, time and place of the initial pickup of passengers as well as the date, time and place of their final drop-off.

Article 4 – Characteristics of the coach
Each coach made available to the contracting party by the carrier must be: in good working order and comply in all respects with regulatory technical obligations; suited to the distance to be traveled, to the characteristics of the group and to any requirements of the contracting party.

Article 5 – On-board safety of the coach
The maximum number of people that may be transported cannot exceed that stated on the conversion certificate or the “carte violette”. The carrier is responsible for the safety of the transport, including during each boarding and alighting of passengers from the coach.

Article 6 – Luggage
The carrier is not responsible for luggage placed in the hold. Such luggage must be labeled by its owner. In the event of loss or damage to luggage placed in the hold, no compensation may be claimed by the contracting party or other passengers of the transported group.

Article 7 – Carrier’s remuneration
The carrier’s remuneration includes the price of the transport strictly speaking, which notably includes the remuneration of the driver(s), that of ancillary and complementary services, to which are added the costs related to the establishment and administrative and IT management of the transport contract.

Article 8 – Terms of conclusion and payment of the contract
The contract is deemed concluded only after receipt of the signed estimate/contract and/or electronic validation of the estimate, also called “Online confirmation of your reservation”.
Payment terms:
– 30% deposit upon acceptance of the estimate when more than 30 days before departure
– 100% of the service when less than 30 days before departure

Article 9 – Termination of the transport contract
When, before departure, the contracting party terminates the contract, they must inform the carrier by registered letter with acknowledgement of receipt. A flat-rate indemnity will be due to the carrier equal to:
– 30% of the service price if the cancellation occurs more than 30 days before departure
– 50% of the service price if the cancellation occurs between 30 and 14 days before departure
– 70% of the service price if the cancellation occurs between 13 and 7 days before departure
– 100% of the service price if the cancellation occurs less than 7 days before departure

Article 10 – Liability
As an intermediary, BusParis (website busparis.com), operated by D TRAVEL SAS, cannot in any case be held liable for any direct or indirect damage that might be suffered by a passenger during transport. The transport service is carried out under the sole responsibility of the carrier duly authorized, in accordance with the legal and regulatory provisions in force.

Article 11 – Protection of personal data
In accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR), D TRAVEL SAS, operator of the website busparis.com, implements a personal data processing operation for the purpose of performing the services (management of inquiries, estimates, reservations, customer relations and legal obligations). Data may be transmitted to partner carriers strictly for the execution of the service. The Client has rights of access, rectification, objection, erasure and restriction, which they can exercise via the contact page of the busparis.com website.

Article 12 – Applicable law and competent jurisdiction
The contractual relations between the parties are governed exclusively by French law. In case of dispute, any litigation will be submitted to the exclusive jurisdiction of the Commercial Court of Paris.